JetBlue customers angry after software outage causes delays

A software outage from Sabre, a travel-industry information-technology provider, caused delays for JetBlue on Tuesday morning.A JetBlue representative confirmed to Business Insider that its Sabre-operated systems were working again.Tuesday's incident followed a Sabre outage in April that affected a number of airlines, including JetBlue, American Airlines, and Alaska Airlines.Visit Business Insider's homepage for more stories.A software outage from Sabre, a travel-industry information-technology provider, caused delays for JetBlue on Tuesday morning.“One of network suppliers, CenturyLink, had a network failure this morning, impacting our customers communicating with our systems via CenturyLink's network,” Sabre said on Twitter. “The issue has now been fully resolved and airlines are returning to normal operations. We apologize for any inconvenience.”Read more: The payouts to families of Boeing 737 Max victims could depend on whether and how long they knew they were about to die, lawyers sayTuesday's incident followed a Sabre outage in April that affected a number of airlines, including JetBlue, American Airlines, and Alaska Airlines.A JetBlue representative confirmed to Business Insider on Tuesday that its Sabre-operated systems were working again.“Systems have recovered after a brief Sabre outage impacting multiple airlines this early morning. We are not experiencing any significant operational issues today as a result of this outage,” the JetBlue representative said.JetBlue customers affected by the delays expressed their frustration on Twitter Tuesday morning. Here's what they were saying:Tweet Embed: //twitter.com/mims/statuses/1128276216019132416？ref_src=twsrc%5Etfw @JetBlue #pbi #dca why the #delay？ 5 hours and no way to help？Tweet Embed: //twitter.com/mims/statuses/1128221787706228736？ref_src=twsrc%5Etfw There is another delay for Jetblue 954. What happens？ This is abusive.Tweet Embed: //twitter.com/mims/statuses/1128191490839273472？ref_src=twsrc%5Etfw maybe my flight will finally leave after 11 hour delay @JetBlue :( Tweet Embed: //twitter.com/mims/statuses/1128213809166942209？ref_src=twsrc%5Etfw JFK JetBlue Terminal is crazy right now pic.twitter.com/e6938GgasmTweet Embed: //twitter.com/mims/statuses/1128234613120413696？ref_src=twsrc%5Etfw @JetBlue I had TWO flights with you in the past few hours and both were delayed MULTIPLE times. Wah dis fa？ Y'all nuh think we have somewhere to be？Tweet Embed: //twitter.com/mims/statuses/1128222664244461568？ref_src=twsrc%5Etfw Hundreds of frustrated passengers unable to check into @JetBlue flights at @JFKairport at 4am because of system failure pic.twitter.com/z6B0sSeqExTweet Embed: //twitter.com/mims/statuses/1128216467466485761？ref_src=twsrc%5Etfw Holy crap @JetBlue 9:11pm flight delayed to 4:55am and now the systems are down so no one is able to check in, AND there has been no talk of vouchers or compensation？ #goodness #flightdelayTweet Embed: //twitter.com/mims/statuses/1128213065990799361？ref_src=twsrc%5Etfw @JetBlue what is going on with these lines at the #JFK airportTweet Embed: //twitter.com/mims/statuses/1128211714607144960？ref_src=twsrc%5Etfw @jetblue what the fuck man!!!!!!!!!!! been sitting here for 2 hours because “systems down”. pic.twitter.com/KGBw5gDHbuTweet Embed: //twitter.com/mims/statuses/1128171961463529473？ref_src=twsrc%5Etfw @JetBlue plz figure it out with these delay times, what an awful experience.